We accept reports about unfair execution or practice by staff members or illegitimate demands by someone in a superior position, or ideas for improvement. All reports are kept confidential.
Your valuable opinion will lay the foundation for transparent management.
Report Types
- Suggestions for the company’s development or improvement of work efficiency.
- Irrational or illegitimate execution of jobs by the company’s employees.
- Losses caused by an employee’s ill-intention or negligence.
- Any kind of disadvantages, including the service related to the company’s business.
- Unfair or illegal acceptance of rebates or refunds.
- Other issues that violate the ethical code of conduct.
Report Method
- OnlineReporting through the cyber hotline
- Telephone+82-2-310-0717
- Writing04532 Audit Office, 22F, Hanjin Bldg. Main Building, 63, Namdaemun-ro, Jung-gu, Seoul, Republic of Korea (Registered mail)
Notice
- Cyber Employee Assistance Program can be used only with your legal name. If the writer is found to be anonymous or have used a fake name, the report will be deleted immediately.
- When reporting anonymously, please provide an effective investigation method, specific evidence, etc. Please take note that when you are unable to provide any of the information requested by the desired deadline, the report may be discarded as deemed necessary by the recipient.
- Please write your e-mail address and contact information, whether you are an insider or an outsider.
- For the effective operation of Cyber Employee Assistance Program, slanders or criticism related to private life are not accepted.
Informant Protection Program
KCTC operates an informant protection program to ensure that anyone can participate safely.
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Confidentiality
The act of disclosing or implying the identity of the informant or the details of the report, without the prior consent of the informant, is strictly prohibited.
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Guarantee of Status
Any disadvantages in the status or discrimination on the working conditions (hereinafter referred to as the ‘disadvantageous measures’) for the reason of the report or testifying or submitting documents, etc. for the audit and/or assistance on the details of the report are strictly prohibited. The employees of the Company and/or the partner companies can request a rectification upon receiving any disadvantageous measures.
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Reduction of Responsibility
Informants, whose disciplinary matters are discovered upon making the internal report, may be reduced or exempted from the disciplinary action.